Does your staff have access to IT professionals with answers and efficient troubleshooting measures?

What Can Outsourcing Helpdesk Services Do For My Business?

We at Checksum believe that a business should not have to focus on anything other than their main business objectives. You are an expert in your field, not IT.

  1. Professionalism: Our skillful IT support representatives have years of experience under their belts dealing with many business IT issues. We know what we are doing.
  2. Cost-Effective: Outsourcing your end-user IT support is much cheaper than hiring an in-house IT team to handle employee technology questions and troubleshoot basic issues.
  3. Quality Service: Checksum promises uninterrupted services for all our clients, 24/7 365 days a year. Be it night or day, rain or shine, our helpdesk services will be available.

What Types Of Services Are Included In The Helpdesk?

Our certified professionals can help you with any of the following problems:

  1. Desktop Operating Systems – From the basic set-up and configuration of new users to any other repairing software or even hardware issues encountered during business hours.
  2. Server Operating Systems – Includes configuration of workstations with multiple systems or their convergence into one. And many other advanced services like the following are also provided:
  • Database storage
  • Content Management systems
  • Other “specialized” server-based applications.
  1. Mobile Devices
  2. Productivity Applications
  3. Printing
  4. Network and Access Issues – Such as those related to:
  • Network authentication
  • Network shares
  • Network resources
  • Email accounts
  • System Backups
  • Firewalls and other security issues.

With personalized support provided to all our client’s, Checksum offers one of the most comprehensive packages available in the market today that is suitable for all SMBs.